ALERT12 Business CONTINUITY MESSAGINg
Activate multiple-channel alerts with 1-click
In the age of notification-fatigue, critical messages needs to get delivered by all means possible. Alert12 is cloud-based multi-channel communication system for engaging a large number of co-workers urgently and capturing their real-time status in an emergency situation. All possible communication channels are utilised in a recurring pattern until a response is received.
configurable escalation workflow
Easy configuration of message, recipient and escalation workflow store as templates allows for One-Click Activation of multi-channel messages in a crisis situation. The appropriate communication channel, pattern and repetition behaviour can be configured depending on the urgency of each stage or scenario.
mulitple choice responses
"Advanced Mode" allow you configure and capture multiple-choice responses from your recipients, to let you know their real-time status during an emergency.
Click-to-Ack
"Click-to-Ack" is an unique feature allows for SMS recipients to quickly and easily respond to your broadcast message, by clicking on a URL short-link that is unique to your broadcast message
real-time text-to-speech
Your text message content is automatically converted into voice calls using our high-performance text-to-speech platform. Recipients who miss your critical text messages will be contacted via a phone call and have the message read to them, with prompts to respond using the phone's numeric keypad.
Comprehensive Contacts Management
Contacts can be created manually or imported using a CSV file. You can even automatically sync your contacts with your HR database or Active Directory. (*Enterprise Plan only)
detailed analytics
Reports are detailed and provides breakdown on who has responded within "snapshot" timeframes. You can also export response data as a CSV file for offline analysis.
Multi-User Structure
We understand the need to support multiple levels of reporting in more business, that's why Alert12 natively supports a multiple level user hierachy.